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The fact that Edwards Brothers Malloy is FSC and SFI certified, and the fact that we can point to your zero-landfill policy and other excellent environmental practices has actually made a difference in our own work. Many of our authors and our customers care deeply about these issues, and the fact that we can point to your example really helps us in ways beyond financial or material.The fact that Malloy is FSC and SFI certified, and the fact that we can point to your zero-landfill policy and other excellent environmental practices has actually made a difference in our own work.

- Rick Wilson, Berrett-Koehler
Shout: Put More Life In Your Titles

CUSTOMER SERVICE REPS

Sandy Clack

Sandy Clack

Customer Service Representative

910.893.2717 ext.224
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I started with Edwards Brothers Malloy in 1985. Prior to becoming a CSR, I performed a number of different jobs at Edwards Brothers Malloy. I started out as a part-time Homeworker doing text layout. From this position I moved to a full-time trainer position which I did for several years on-site and also at our local community college. After training new employees for several years, I moved to a cover layout position which was so much fun. With changes in technology and the decline of the traditional layout methods I moved to our plate area for my next phase within the company. New technology once again changed the dynamics of the job I was currently holding . Learning new equipment and also training employees became an important role of this position as well.

With the startup of our Digital Center in North Carolina a few years later, I took on the role of our first Digital Customer Service Representative. The challenges involved in this new era for the company such as helping to set up new procedures, have produced many rewards. Within the last couple of years I have added offset order entry/customer service as part of my role. I also train other customer service employees on our Digital Centers. I enjoy working with people and developing those relationships with our customers and also my family here at Edwards Brothers Malloy.

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Committed to the Environment

At Edwards Brothers Malloy, we are committed environmental stewards. Protecting the environment and investing in renewable resources are among our highest priorities. We currently maintain chain of custody certifications with the Forest Stewardship Council©, the SUSTAINABLE FORESTRY INITIATIVE©, and the Programme for the Endorsement of Forest Certification... Learn more

Sandy